monitoring services

POP3/IMAP Monitoring Service
Post Office Protocol version 3 (POP3) monitoring. Our remote network monitoring agents use a protocol similar to checking e-mail to monitor POP3 servers. Dotcom-Monitor® connects to mail server (POP3 server) and logs in using a user name and password you provide. For example, when you check your e-mail your e-mail client connects to a POP3 server using port 110. The POP3 server requires an account name and a password. Once you have logged into the POP3 server it opens your text file and allows you to access it. Dotcom-Monitor® uses the same protocol to monitor your POP3 servers.

SMTP Monitoring Service
SMTP Simple Mail Transfer Protocol (SMTP), the Internet protocol for electronic mail delivery. Most mail servers today use this protocol to deliver and receive e-mail.
Whenever you send a piece of e-mail, your e-mail client interacts with the SMTP server to handle the sending. The SMTP server on your host may have conversations with other SMTP servers to actually deliver the e-mail. Our agents monitor the SMTP server by connecting to specified mail server and doing an SMTP handshake. If a remote server does not respond to a handshake or is unavailable you will receive notification from Dotcom-Monitor®.

SMTP - POP3/IMAP Monitoring Service
This task allows complete end-to-end monitoring of your Mail servers. First we test the SMTP server by sending an e-mail to a designated e-mail address. Then after that e-mail is sent Dotcom-Monitor® attempts to retrieve an e-mail that we send from a POP3 server. If the SMTP or POP3 processes fail or mail is not found within a specified time-out period you will receive a notification from Dotcom-Monitor®.